Frequently asked questions about SlotMed

No. You leave your name and an email or a phone, and with that same detail you can look up your appointment later under “My appointments”.

Not yet, and that's deliberate. Appointment lookup only asks for an email or a phone, so a cancel button would let anyone who knows that detail delete someone else's appointment. To cancel, let the practice know.

On confirming, you can download the appointment as a calendar file, and your own phone gives you the reminder. We don't send automatic messages.

Only one gets it. The database takes the slot in a transaction, so a duplicate appointment can't exist. The other is told right away and picks another time.

Yes. Every time shown is free in the doctor's schedule at that moment, and it disappears as soon as someone takes it. Doctors aren't shown as available if they have no open dates.

With their professional license number. There's no other password to remember.

Joining is free today. If that changes, you'll be told beforehand and nothing gets activated without your agreement.

No. You state your weekly hours — the days you work and in which blocks, split shifts included — and SlotMed projects that rule onto the coming days. The schedule stays open on its own, without you logging back in.

Appointments already booked on that day still stand. Changing your hours never deletes a booking or a block; it only stops offering new times. If you need to cancel a specific appointment, you cancel it from your dashboard.

With two dates. You block the whole range at once from the dashboard and those days stop being offered. What was already booked isn't touched.